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Download purchased files

Hey there, I’ve purchase a theme like 2hrs ago but still not able to download it from my account. Do you know when the theme becomes available to download? thanks Pav

 

Pavlina
asked10 years ago
Views 451
2 Answers

Hello Pavlina,
you should be able to download it straight away, once your payment is confirmed via PayPal. I’m going to check the order now for you.
Best regards,
Jake

Avatar photoThemebullet Staff - 10 years ago

Hello Pavlina,
I did check your order and marked it as completed manually. It looks like there was an error on the payment processor side for some reason, although payment went through. Please check your account now where you will be able to download theme package.
Best regards,
Jake

Avatar photoThemebullet Staff - 10 years ago

This question has been marked as resolved. The solution has been found and no further answers are needed.